Customer Experience Centre

Experience Center
Gone are the days where people used to communicate with an organization through a voice medium, now its evolved into a multi-channel interaction.
AVID has extensive expertise in designing, implementing and supporting contact centers as well. The experienced team at AVID ensures that contact center architectures are simplified and yet effective and very reliable. With the understanding of key touch points and business process, AVID has the expertise to ensure business continuity with the highest level of service achieved.
AVID has value proposition includes the following:
Located in key locations all across India to ensure immediate availability of components
Team of highly skilled and certified technicians
Multichannel customer support with a proven ticketing systems
Design, Implement and support for companies of all sizes and industries
Ability to customization for integrating applications and business process.